What is the cancellation and refund policy for visa application?

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All the fees will be refunded in case your application is refused by Immigration Department.

No refund will be given once your visa approval letter was approved by The Vietnam Immigration and was delivered to your email given the visa approval letter.

No refund will be accepted in case you apply for the visa containing incorrect details caused by mistakes from your side. We strongly recommend you check again before confirming on application tool and after receiving the visa approval letter. Any mistake MUST be solved with 24 hours after we sent you the result. Later than this period, we refuse to refund for your application.

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